1. PARTIES

This Agreement has been signed between the parties below within the framework of the terms and conditions stated below.

  1. ‘BUYER’ ; (hereinafter referred to as "BUYER" in the contract)

NAME SURNAME:
ADDRESS:

  1. ‘SELLER’ ; (hereinafter referred to as "SELLER" in the contract)

NAME SURNAME:
ADDRESS:

By accepting this agreement, the BUYER acknowledges in advance that if they approve the order subject to the contract, they will be obliged to pay the price of the ordered product and any additional fees such as shipping costs, taxes, if any, and that they have been informed about this matter.

2. DEFINITIONS

In the application and interpretation of this agreement, the terms written below shall express the written explanations opposite them.

MINISTER: The Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: Law No. 6502 on Consumer Protection,

REGULATION: Distance Contracts Regulation (Official Gazette: 27.11.2014/29188)

SERVICE: The subject of any consumer transaction other than the provision of goods, performed or promised to be performed for a fee or benefit,

SELLER: The company that offers goods to the consumer within its commercial or professional activities or acts on behalf or account of the provider,

BUYER: The real or legal person who acquires, uses or benefits from a good or service for non-commercial or non-professional purposes,

SITE: The internet site belonging to the SELLER,

ORDERING PARTY: The real or legal person who requests a good or service through the internet site belonging to the SELLER,

PARTIES: The SELLER and the BUYER,

CONTRACT: This contract concluded between the SELLER and the BUYER,

GOODS: Refers to movable property subject to trade and intangible goods such as software, audio, video and similar items prepared for use in electronic environment.

3. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, and which the BUYER has ordered electronically via the SELLER's website.

The prices listed and advertised on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices advertised for a limited time are valid until the end of the specified period.

4. SELLER INFORMATION

Title
Address
Phone
Fax
Email

5. BUYER INFORMATION

Person to be delivered to
Delivery Address
Phone
Fax
Email/username

6. ORDERING PARTY INFORMATION

Name/Surname/Title

Address
Phone
Fax
Email/username

7. PRODUCT/PRODUCTS SUBJECT TO THE CONTRACT INFORMATION

1. The basic features of the good/product/products/service (type, quantity, brand/model, color, number) are published on the SELLER's website. If the seller has organized a campaign, you can examine the basic features of the relevant product during the campaign period. It is valid until the campaign date.

7.2. The prices listed and advertised on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices advertised for a limited time are valid until the end of the specified period.

7.3. The sales price of the good or service subject to the contract, including all taxes, is shown below.

 

Product Description

Quantity

Unit Price

Subtotal
(VAT Included)

 

 

 

 

Shipping Cost

 

 

 

Total :

 

 

Payment Method and Plan

Delivery Address

Recipient

Billing Address

Order Date

Delivery Date

Delivery Method

 

7.4. The shipping cost for the product will be paid by the BUYER.

8. INVOICE INFORMATION

Name/Surname/Title

Address
Phone
Fax
Email/username
Invoice delivery: The invoice will be delivered to the invoice address along with the order during product delivery.

9. GENERAL PROVISIONS

9.1. The BUYER accepts, declares, and undertakes that they have read the preliminary information regarding the basic characteristics of the product subject to the contract, the sales price, the payment method, and delivery, on the SELLER's website, and has given the necessary confirmation electronically. The BUYER accepts, declares, and undertakes that by confirming the Preliminary Information electronically, they have obtained correct and complete information regarding the address to be provided to the BUYER by the SELLER before the conclusion of the distance sales contract, the basic features of the ordered products, the prices of the products including taxes, and the payment and delivery information.

9.2. Each product subject to the contract shall be delivered to the BUYER or to the person and/or organization at the address indicated by the BUYER within the period specified in the preliminary information section on the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal period of 30 days. In the event that the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

9.3. The SELLER accepts, declares, and undertakes to deliver the product subject to the contract completely, in accordance with the specifications stated in the order, and with any warranty documents, user manuals, and information and documents required by the job, free from all defects, in a sound and standard-compliant manner in accordance with legal regulations, to perform the work based on principles of accuracy and honesty, to maintain and improve service quality, to exercise due care and diligence during the performance of the work, and to act with foresight and caution.

9.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining their explicit consent before the expiration of the performance obligation arising from the contract.

9.5. If the SELLER cannot fulfill its contractual obligations due to the impossibility of providing the ordered product or service, it accepts, declares, and undertakes to notify the consumer in writing within 3 days from the date it learns of this situation and to refund the total amount to the BUYER within 7 days.

9.6. The BUYER accepts, declares, and undertakes that they will confirm this Agreement electronically for the delivery of the product subject to the contract, and that the SELLER's obligation to deliver the product subject to the contract will terminate if the product price subject to the contract is not paid and/or is canceled in the bank records for any reason.

9.7. The BUYER accepts, declares, and undertakes that if the credit card belonging to the BUYER is used unfairly by unauthorized persons after the delivery of the product subject to the contract to the BUYER or to the person and/or organization at the address indicated by the BUYER, and the product price subject to the contract is not paid to the SELLER by the relevant bank or financial institution, the BUYER will return the product subject to the contract to the SELLER within 3 days, with the shipping costs belonging to the SELLER.

9.8. The SELLER accepts, declares, and undertakes to inform the BUYER if it cannot deliver the product subject to the contract within the stipulated time due to force majeure events such as circumstances beyond the control of the parties, unforeseeable events, and events that prevent and/or delay the parties from fulfilling their obligations. The BUYER also has the right to request from the SELLER the cancellation of the order, the replacement of the product subject to the contract with an equivalent one if available, and/or the postponement of the delivery period until the preventing situation is eliminated. In the event that the BUYER cancels the order, for payments made in cash by the BUYER, the product amount will be paid back to them in cash and in full within 7 days. For payments made by the BUYER with a credit card, the product amount will be returned to the relevant bank within 7 days after the order is canceled by the BUYER. The BUYER accepts, declares, and undertakes that the average process for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's account by the bank may take 2 to 3 weeks, and since this reflection into the BUYER's accounts after the refund to the bank is entirely related to the bank's processing time, the BUYER cannot hold the SELLER responsible for possible delays.

9.9. The SELLER has the right to contact the BUYER via letter, e-mail, SMS, phone calls, and other means for communication, marketing, notification, and other purposes, using the address, e-mail address, landline and mobile phone numbers, and other contact information provided by the BUYER in the registration form on the site or updated by them later. By accepting this contract, the BUYER accepts and declares that the SELLER may engage in the communication activities mentioned above directed towards them.

9.10. Before receiving the good/service subject to the contract, the BUYER will inspect it; will not accept any damaged or defective good/service, such as crushed, broken, or torn packaging, from the cargo company. The good/service received will be considered undamaged and sound. The obligation to carefully protect the good/service after delivery belongs to the BUYER. If the right of withdrawal is to be exercised, the good/service should not be used. The invoice must be returned.

9.11. If the BUYER and the credit card holder used during the order are not the same person, or if a security vulnerability related to the credit card used in the order is detected before the product is delivered to the BUYER, the SELLER may request the BUYER to provide identification and contact information of the credit card holder, the credit card statement for the previous month, or a letter from the card holder's bank confirming ownership of the credit card. The order will be frozen for the period until the BUYER provides the requested information/documents, and if these requests are not met within 24 hours, the SELLER reserves the right to cancel the order.

9.12. The BUYER declares and undertakes that the personal and other information provided while registering on the SELLER's website is accurate, and that they will immediately, in cash and in full, compensate the SELLER for all damages incurred due to the inaccuracy of this information, upon the SELLER's first notification.

9.13. The BUYER accepts and undertakes from the outset to comply with the provisions of legal regulations and not to violate them while using the SELLER's website. Otherwise, all legal and criminal liabilities arising therefrom will belong entirely and exclusively to the BUYER.

9.14. The BUYER may not use the SELLER's website in any way that disrupts public order, is contrary to general morality, disturbs and harasses others, for an unlawful purpose, or infringes on the material and moral rights of others. In addition, the member cannot engage in activities (spam, viruses, Trojan horses, etc.) that prevent or make it difficult for others to use the services.

9.15. Links to other websites and/or other content not under the SELLER's control and/or owned and/or operated by other third parties may be provided on the SELLER's website. These links are provided for the convenience of the BUYER and do not imply endorsement of any website or the person operating that site, nor do they constitute any guarantee for the information contained on the linked website.

9.16. Any member who violates one or more of the articles listed in this agreement shall be personally responsible criminally and legally for such violation, and shall keep the SELLER free from the legal and criminal consequences of these violations. Furthermore, in the event that the incident is brought to the legal sphere due to such violation, the SELLER reserves the right to claim compensation from the member for non-compliance with the membership agreement.

10. RIGHT OF WITHDRAWAL

10.1. The BUYER, in the case of distance contracts related to the sale of goods, has the right to withdraw from the contract by rejecting the good without incurring any legal or criminal liability and without stating any reason, provided that they notify the SELLER within 7 (seven) days from the date of delivery of the product to themselves or to the person/organization at the address indicated by them. In distance contracts regarding the provision of services, this period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the consumer's consent before the expiration of the withdrawal period. Expenses arising from the exercise of the right of withdrawal belong to the SELLER. The BUYER, by accepting this contract, acknowledges in advance that they have been informed about the right of withdrawal.

10.2. In order to exercise the right of withdrawal, written notification must be given to the SELLER via registered mail, fax, or email within 7 (seven) days, and the product must not have been used within the framework of the "Products for which the Right of Withdrawal cannot be Exercised" provisions in this contract. If this right is exercised:

a) The invoice for the product delivered to the third party or the BUYER (If the invoice for the product to be returned is corporate, it must be sent together with the return invoice issued by the company. Order returns issued for companies cannot be completed if a RETURN INVOICE is not issued.)

b) The return form,

c) The products to be returned must be delivered complete and undamaged, with their box, packaging, and standard accessories if any.

d) The SELLER is obliged to return the total price and the documents that put the BUYER in debt to the BUYER within a maximum of 10 days from the receipt of the withdrawal notification and to take back the goods within 20 days.

e) If there is a decrease in the value of the goods or if the return becomes impossible due to a fault of the BUYER, the BUYER is obliged to compensate the SELLER for damages in proportion to their fault. However, the BUYER is not responsible for changes and deteriorations resulting from the proper use of the goods or product within the right of withdrawal period.

f) If the campaign limit amount organized by the SELLER falls below the limit due to the exercise of the right of withdrawal, the discount amount received within the scope of the campaign will be canceled.

11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Products prepared in line with the BUYER's requests or express personal needs and not suitable for return, such as lower intimate apparel, swimwear bottoms, make-up products, disposable products, goods that are in danger of rapid deterioration or whose expiration date is likely to pass, products whose packaging has been opened by the BUYER after delivery and are not suitable for return for health and hygiene reasons, products that are mixed with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines, except for those provided under a subscription contract, services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, cannot be returned if their packaging has been opened by the BUYER, in accordance with the Regulation. Furthermore, it is not possible to exercise the right of withdrawal for services whose performance has begun with the consumer's consent before the expiration of the right of withdrawal period, in accordance with the Regulation.

For cosmetic and personal care products, underwear, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridges, ribbons, etc.) to be returned, their packaging must be unopened, untried, undamaged, and unused.





12. DEFAULT AND LEGAL CONSEQUENCES

The BUYER accepts, declares, and undertakes that if they default on payments made with a credit card, they will pay interest and be liable to the bank within the framework of the credit card agreement between them and the cardholder bank. In this case, the relevant bank may resort to legal remedies; it may claim the resulting expenses and attorney's fees from the BUYER, and in any case, if the BUYER defaults on the debt, the BUYER accepts, declares, and undertakes to compensate the SELLER for the loss and damage incurred due to the delayed performance of the debt.

13. AUTHORIZED COURT

In disputes arising from this contract, complaints and objections will be made to the consumer arbitration committee or consumer court in the consumer's place of residence or where the consumer transaction was made, within the monetary limits specified in the law below. Information regarding monetary limits is provided below:

Effective from 28/05/2014:

a) For disputes with a value below 2,000.00 (two thousand) TL, to district consumer arbitration committees, in accordance with Article 68 of the Consumer Protection Law No. 6502,

b) For disputes with a value below 3,000.00 (three thousand) TL, to provincial consumer arbitration committees,

c) In provinces with metropolitan status, for disputes with a value between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL, applications are made to provincial consumer arbitration committees.
This Agreement is made for commercial purposes.

14. EFFECTIVENESS

When the BUYER makes the payment for an order placed through the Site, they are deemed to have accepted all terms of this agreement. The SELLER is obliged to make the necessary software arrangements on the site to obtain confirmation from the BUYER that this agreement has been read and accepted before the order is finalized.

SELLER:

BUYER:

DATE: